Cancellation
Order Cancellation Policy
At Sneppy Buy, we understand that sometimes plans change. Here’s how our order cancellation process works:
Before Shipping:
If your order has not yet been shipped, you can cancel it for a full refund.
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How to Cancel:
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Email us at contact@sneppybuy.com with your order number and request for cancellation.
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Please include “Order Cancellation” in the subject line for faster processing.
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Processing Time:
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Cancellation requests are processed within 24 hours.
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Once confirmed, your refund will be issued to your original payment method within 10 days.
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After Shipping:
If your order has already been shipped, it cannot be canceled. However, you can return the item(s) once delivered, following our Return Policy.
Important Notes:
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If you used a discount code or promotion, the refund will reflect the discounted amount paid.
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For orders paid via third-party payment methods (e.g., Apple Pay), refunds may take additional time to process, depending on the provider.
If you have any questions about canceling your order, feel free to contact us at contact@sneppybuy.com. We’re here to help!
Thank you for shopping with Sneppy Buy!
